Sale

3 Year Protection Plan – PureMate 20 Litre Dehumidifier with air purifier Continuous Drainage Hose

Original price was: £38.99.Current price is: £29.99.

Add an additional level of protection to your PureMate purchase with the 3-Year Protection Plan for our 20L Dehumidifier, giving you an additional 2 years of coverage on top of our standard 1-year Manufacturer Warranty.

Description
Delivery & Returns

Description

PureMate Product Warranty and Protection Plan Information

All PureMate products are designed for long-lasting durability and reliable performance. If your PureMate product experiences any issues during the warranty period, we are committed to repairing or replacing it at no extra cost to you.

3-Year Extended Protection Plan

Our 3-Year Protection Plan enhances the standard 1-year limited warranty by an additional 2 years, offering you extended coverage and complete peace of mind.

During this extended period, if your product needs service, we will provide a replacement unit—either new or refurbished—using genuine PureMate parts. We also cover any shipping costs involved, ensuring a seamless and hassle-free repair or replacement process. For any replacement or repaired item, the warranty will either continue from the original product’s remaining coverage or last 90 days from the service date—whichever period is longer.

Important Warranty Exclusions

Please be aware that the 3-Year Protection Plan does not cover:

Damage from normal wear and tear
Issues resulting from improper use or handling
Malfunctions or damage not caused by defects in materials or workmanship

Additionally, attempting to dismantle or tamper with the product will void your warranty. If you encounter any issues or need guidance, we encourage you to reach out to our Customer Care team, who are always ready to assist with the warranty process.

Delivery & Returns

Free UK Delivery

All orders sent within the United Kingdom come with free 2-3 working day delivery.

The delivery couriers we use are DPD, Evri, FedEx and Royal Mail. When you receive a dispatch notification, your order will be delivered within 2-3 working days.

If your order is delivered via DPD, you will receive an SMS & Email highlighting your allocated 1-hour delivery slot.

Follow the link within the Email or SMS to action the following changes to your delivery:

Change your delivery day
Leave your item in a safe place
Deliver your item to your neighbour

Please note, we are not able to change the courier, once it has been allocated to your order.

If you have any questions regarding our delivery service, please contact us here.

Offshore Orders

Please note that our 2 day delivery does not apply to deliveries to UK offshore addresses (Jerseys, Guernsey, Isle of Man, Isle of Wight – Channel Islands). These orders will be sent via standard delivery and will take 3 – 5 working days to be delivered and an additional offshore postage fee will be charged. If you have any questions about UK offshore deliveries, please contact our Customer Care team at sales@puremate.co.uk

Back Order Deliveries

All items ordered on a back order will be dispatched as soon as stock becomes available. You’ll receive a shipping confirmation email once your order has been shipped. Back order delivery dates are subject to change.

Changed your mind?

We really hope you like your purchase from PureMate however, in the event you do wish to make a return, simply follow the below instructions. Please be aware, we do not accept the return of used items.

In order to initiate your return, please notify our Customer Care Team at sales@puremate.co.uk, within 30 days of receiving your order. To be eligible for a refund.

Steps to Return your Item

Please fill in this Returns Form. In order to process your refund speedily, please ensure that this form is filled out and enclosed in the return package.

Please click here for further information about returns